Ceylinco Life Insurance Limited


GRI Content Index

Ceylinco Life has reported in accordance with ‘core’ criteria.

Index No. Description Page No.
Strategy and Analysis
G4-1 Most senior decision maker’s statement 10-13
Organisational Profile
G4-3 Name of the organisation 6, Corporate Information
G4-4 Primary brands, products and services 77-80
G4-5 Location of the organisation’s headquarters Corporate Information
G4-6 Countries where the organisation operates 34
G4-7 Nature of ownership and legal form Corporate Information
G4-8 Markets served 77
G4-9 Scale of the reporting organisation 35, 97 and 188
G4-10 Total workforce by employment type, age, gender and region 97-99
G4-11 Employees covered by collective agreements 102
G4-12 Organisation’s supply chain 90
G4-13 Changes during the Reporting period regarding size, structure or ownership 65 and 109
G4-14 How the precautionary approach or principle is addressed by the organisation 7
G4-15 Externally developed economic, environmental and social charters,
principles or other initiatives
G4-16 List of memberships of associations 53
Identified Material Aspects and Boundaries
G4-17 List of all entities included in the organisation’s Consolidated
Financial Statements
G4-18 Process of defining the report content 7
G4-19 List of all material aspects identified in the process for defining report content 56-57
G4-20 Aspect boundary within the organisation 56-57
G4-21 Aspect boundary outside the organisation 56-57
G4-22 Restatements of previous information 7
G4-23 Significant changes to the scope and boundary from previous Reporting periods 7
Stakeholder Engagement
G4-24 List of stakeholder groups engaged by the organisation 48-49
G4-25 Basis of identification and selection of stakeholders with whom to engage 48
G4-26 Organisation’s approaches to stakeholder engagement, including
frequency of engagement by type and by stakeholder group
G4-27 Key topics and concerns that have been raised through stakeholder engagement 49-53
Report Profile
G4-28 Reporting period 7
G4-29 Date of most recent previous report 7
G4-30 Reporting cycle 7
G4-31 Contact point regarding the report 7
GRI Content Index
G4-32 Compliance with GRI G4 guidelines 7 and 284-286
G4-33 Policy and current practice with regard to external assurance 7 and 287
G4-34 Governance structure of the organisation 133
Ethics and Integrity
G4-56 Organisation’s values, principles, standards and norms of behaviour 5, 71 and 95
Category: Economic
Aspect: Economic Performance
G4-EC1 Economic value generated and distributed 69
G4-EC3 Coverage of the organisation’s defined benefit plan obligations 101
Aspect: Indirect Economic Impacts
G4-EC7 Development and impact of infrastructure investments and services supported 106-107 and 109
G4-EC8 Significant indirect economic impacts, including the extent of impacts 106-107
Category: Environmental
Aspect: Materials
G4-EN1 Materials used by weight or volume 111
Aspect: Energy
G4-EN3 Energy consumption within the organisation 112-113
G4-EN6 Reductions in energy consumption 112-113
Aspect: Emissions
G4-EN15 Direct GHG emissions (scope 1) 112
G4-EN16 Indirect GHG emissions (scope 2) 112
G4-EN17 Other indirect GHG emissions (scope 3) 112
G4-EN19 Reduction of GHG emissions 112
Aspect: Effluents and Waste
G4-EN23 Total weight of waste by type and disposal method 110 and 111
Aspect: Overall
G4-EN31 Environmental protection expenditures and investments by type 113
Category: Social
Subcategory: Labour Practices and Decent Work
Aspect: Employment
G4-LA1 Number and rates of new employee hires and employee turnover 99, 100 and 103
G4-LA2 Benefits provided to full-time employees 101
G4-LA3 Return to work and retention rates after parental leave 100
Aspect: Training and Education
G4-LA10 Programmes for skills management 100, 101 and 104
G4-LA11 Regular performance and career development reviews 100
Aspect: Diversity and Equal Opportunity
G4-LA12 Composition of governance bodies and breakdown of employees
per employee category by gender, age and other indicators of diversity
Aspect: Labour Practices Grievance Mechanisms
G4-LA16 Grievances about labour practices 102
Subcategory: Human Rights
Aspect: Investment
G4-HR3 Incidents of discrimination and corrective actions taken 102
Aspect: Human Rights Grievance Mechanisms
G4-HR12 Grievance about human rights impacts 102
Category: Social
Subcategory: Society
Aspect: Local Communities
G4-SO1 Engagement with local community 107-109
Aspect: Anti-Competitive Behaviour
G4-SO7 Total number of legal action for anti-competitive behaviour, anti-trust
and monopoly practices and their outcomes
Aspect: Compliance
G4-SO8 Monetary value of fines and non-monetary sanctions for non-compliance
with laws and regulations
Category: Social
Subcategory: Product Responsibility
Aspect: Product and Service Labelling
G4-PR3 Product and service information and labelling 80
G4-PR4 Incidents of non-compliance with regulations and voluntary codes
concerning product and service information and labelling
G4-PR5 Customer satisfaction surveys 85
Aspect: Marketing Communications
G4-PR7 Incidents of non-compliance with regulations and voluntary codes
concerning marketing communications
Aspect: Customer Privacy
G4-PR8 Complaints regarding breaches of customer privacy and loss of customer data 87
Aspect: Compliance
G4-PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services 87