Ceylinco Life Insurance Limited
INTEGRATED ANNUAL REPORT 2016

SUPPLEMENTARY INFORMATION

GRI Content Index

Ceylinco Life has reported in accordance with ‘core’ criteria.

Index No. Description Page No.
GENERAL STANDARD DISCLOSURES
Strategy and Analysis
G4-1 Most senior decision maker’s statement 10-13
Organisational Profile
G4-3 Name of the organisation 6, Corporate Information
G4-4 Primary brands, products and services 77-80
G4-5 Location of the organisation’s headquarters Corporate Information
G4-6 Countries where the organisation operates 34
G4-7 Nature of ownership and legal form Corporate Information
G4-8 Markets served 77
G4-9 Scale of the reporting organisation 35, 97 and 188
G4-10 Total workforce by employment type, age, gender and region 97-99
G4-11 Employees covered by collective agreements 102
G4-12 Organisation’s supply chain 90
G4-13 Changes during the Reporting period regarding size, structure or ownership 65 and 109
G4-14 How the precautionary approach or principle is addressed by the organisation 7
G4-15 Externally developed economic, environmental and social charters,
principles or other initiatives
7
G4-16 List of memberships of associations 53
Identified Material Aspects and Boundaries
G4-17 List of all entities included in the organisation’s Consolidated
Financial Statements
34
G4-18 Process of defining the report content 7
G4-19 List of all material aspects identified in the process for defining report content 56-57
G4-20 Aspect boundary within the organisation 56-57
G4-21 Aspect boundary outside the organisation 56-57
G4-22 Restatements of previous information 7
G4-23 Significant changes to the scope and boundary from previous Reporting periods 7
Stakeholder Engagement
G4-24 List of stakeholder groups engaged by the organisation 48-49
G4-25 Basis of identification and selection of stakeholders with whom to engage 48
G4-26 Organisation’s approaches to stakeholder engagement, including
frequency of engagement by type and by stakeholder group
50-53
G4-27 Key topics and concerns that have been raised through stakeholder engagement 49-53
Report Profile
G4-28 Reporting period 7
G4-29 Date of most recent previous report 7
G4-30 Reporting cycle 7
G4-31 Contact point regarding the report 7
GRI Content Index
G4-32 Compliance with GRI G4 guidelines 7 and 284-286
Assurance
G4-33 Policy and current practice with regard to external assurance 7 and 287
Governance
G4-34 Governance structure of the organisation 133
Ethics and Integrity
G4-56 Organisation’s values, principles, standards and norms of behaviour 5, 71 and 95
SPECIFIC STANDARD DISCLOSURES
Category: Economic
Aspect: Economic Performance
G4-EC1 Economic value generated and distributed 69
G4-EC3 Coverage of the organisation’s defined benefit plan obligations 101
Aspect: Indirect Economic Impacts
G4-EC7 Development and impact of infrastructure investments and services supported 106-107 and 109
G4-EC8 Significant indirect economic impacts, including the extent of impacts 106-107
Category: Environmental
Aspect: Materials
G4-EN1 Materials used by weight or volume 111
Aspect: Energy
G4-EN3 Energy consumption within the organisation 112-113
G4-EN6 Reductions in energy consumption 112-113
Aspect: Emissions
G4-EN15 Direct GHG emissions (scope 1) 112
G4-EN16 Indirect GHG emissions (scope 2) 112
G4-EN17 Other indirect GHG emissions (scope 3) 112
G4-EN19 Reduction of GHG emissions 112
Aspect: Effluents and Waste
G4-EN23 Total weight of waste by type and disposal method 110 and 111
Aspect: Overall
G4-EN31 Environmental protection expenditures and investments by type 113
Category: Social
Subcategory: Labour Practices and Decent Work
Aspect: Employment
G4-LA1 Number and rates of new employee hires and employee turnover 99, 100 and 103
G4-LA2 Benefits provided to full-time employees 101
G4-LA3 Return to work and retention rates after parental leave 100
Aspect: Training and Education
G4-LA10 Programmes for skills management 100, 101 and 104
G4-LA11 Regular performance and career development reviews 100
Aspect: Diversity and Equal Opportunity
G4-LA12 Composition of governance bodies and breakdown of employees
per employee category by gender, age and other indicators of diversity
97-99
Aspect: Labour Practices Grievance Mechanisms
G4-LA16 Grievances about labour practices 102
Subcategory: Human Rights
Aspect: Investment
G4-HR3 Incidents of discrimination and corrective actions taken 102
Aspect: Human Rights Grievance Mechanisms
G4-HR12 Grievance about human rights impacts 102
Category: Social
Subcategory: Society
Aspect: Local Communities
G4-SO1 Engagement with local community 107-109
Aspect: Anti-Competitive Behaviour
G4-SO7 Total number of legal action for anti-competitive behaviour, anti-trust
and monopoly practices and their outcomes
93
Aspect: Compliance
G4-SO8 Monetary value of fines and non-monetary sanctions for non-compliance
with laws and regulations
87
Category: Social
Subcategory: Product Responsibility
Aspect: Product and Service Labelling
G4-PR3 Product and service information and labelling 80
G4-PR4 Incidents of non-compliance with regulations and voluntary codes
concerning product and service information and labelling
87
G4-PR5 Customer satisfaction surveys 85
Aspect: Marketing Communications
G4-PR7 Incidents of non-compliance with regulations and voluntary codes
concerning marketing communications
87
Aspect: Customer Privacy
G4-PR8 Complaints regarding breaches of customer privacy and loss of customer data 87
Aspect: Compliance
G4-PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services 87